Step 2: Scroll a little to find the Reset button. Click on the name to reveal further options and select Advanced options. Find Microsoft Photos app in the search bar. Step 1: Open Settings again and click on Apps. Step 2: Click on Apply repairs automatically in the pop-up that follows and click on Next.įollow on-screen instructions and witness if Windows OS can find and fix the Photos app. Step 1: Press Windows key+I to open Settings and search for and open 'Find and fix problems with Windows Store Apps'. Windows 10 comes with a built-in troubleshooter that can help resolve many errors with Microsoft Store apps. Anyway, let's focus on the matter at hand and understand what we can do about the Photos app. Recent Windows 10 updates have done little to fix the error. The Microsoft Photos app opening to a black screen is an old issue. Note that Microsoft changed the name from Windows Photos to Microsoft Photos recently.

Several users complain that the Photos app opens to a black screen when they try to open an image. I found it to be slow and buggy, but that's not all either. Windows 10 got a lot of things right, but the Photos app was not one of them.

Windows photo viewer wont open